Returns & Refunds Policy
At LookMax, our priority is to provide you with a satisfying shopping experience. If you are not completely satisfied with your purchase, we offer a simple and cost-free return policy for eligible items.
Free Returns
Returns are completely free for all damaged or faulty items. If something doesn’t go as expected, we will cover the return shipping costs to make the process as easy as possible for you.
Return Conditions
To be eligible for a return, the following conditions must be met:
Items must be returned in the same condition as received, with no signs of wear or damage.
All accessories, original packaging, tags, and authenticity certificates must be included.
Return Procedure
To initiate a return, contact us at help@bestlookmax.com within 14 days of delivery. Ensure the product is in the same condition as when received. You may remove the product from its box unless the packaging is sealed.
Once we receive the returned item, we will inspect it and process your refund within 10-14 business days.
The refund will be issued to the original payment method, unless otherwise requested.
We cover the return shipping costs.
Faulty or Incorrect Items
If you have received a faulty product or an item different from what you ordered, please contact us immediately at help@bestlookmax.com. We will arrange the return at no additional cost, and you can choose between a full refund or a replacement.
For any questions regarding our shipping, returns, or refunds policy, do not hesitate to contact our customer service. We appreciate your trust in LookMax and are here to ensure you have the best possible shopping experience.
